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Terms and Conditions

Shanti Tea Importers Inc. (Shanti Tea) owns and operates the Internet site located at http://www.shantitea.ca (the “Site”). By accessing, browsing, shopping and/or using the pages in this Site, you agree to these terms and conditions (“Terms and Conditions”) and you attest that you are at least 18 years of age. This agreement contains disclaimers and other provisions that limit our liability. If you do not agree to these Terms and Conditions, do not access, browse or use this Site. Shanti Tea may change these terms and conditions at any time; accordingly, you should review these terms and conditions each time you view the site. Your continued use of this site signifies that you agree to be bound by these terms and conditions, as they are amended.

Copyright, Trademarks And Service Marks

Unless otherwise noted, all materials on this Site are protected as the copyrights, trademarks and/or other intellectual property owned by Shanti Tea, or by other parties that have licensed their material to Shanti Tea. You may not reproduce, redistribute or otherwise use any materials without the express written consent of Shanti Tea.

Your Use of Information

Shanti Tea grants you a limited non-exclusive license to access and make personal use of this Site. This license does not include:

  • Any resale or commercial use of this site or its contents.
  • Any collection and use of any product listings, descriptions, or prices.
  • Any derivative use of this site or its contents.
  • Any downloading or copying of account information for the benefit of another merchant.
  • Any ability to distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this Site in any way.
  • Any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Shanti Tea without express written consent.
  • Any use of meta tags or any other "hidden text" utilizing Shanti Tea's name or trademarks without the express written consent of Shanti Tea.
  • Any use of data mining, robots, or similar data gathering and extraction tools

Unauthorized Use

Any unauthorized use terminates the permission or license granted by Shanti Tea. You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that:

  • Is unlawful, defamatory, abusive, obscene, or otherwise injurious to third parties.
  • Is objectionable and/or consisting of or containing software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."
  • Uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin the content.
  • Violates any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).

Indemnification

You agree to defend, indemnify, and hold Shanti Tea, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from (1) your breach of these terms and conditions or (2) your unauthorized or unlawful use of this web site.

Content and Submissions

Shanti Tea reserves the right (but not the obligation) to remove or edit any content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Shanti Tea a nonexclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content. You grant Shanti Tea the right to use the name that you submit in connection with such content. Shanti Tea takes no responsibility and assumes no liability for any content posted by you or any third party. All prices displayed on the Site are quoted in Canadian Dollars. Shanti Tea reserves the right without prior notice to discontinue or change specifications on products and services offered on this Site without incurring any obligations. All items purchased from Shanti Tea are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Shanti Tea does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free, despite our best attempts at accuracy. If a product offered by Shanti Tea itself is not as described, your sole remedy is to return it in unused condition. Shanti Tea cannot confirm the price of an item until you order. If an item is incorrectly priced, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Personal Information

For an explanation of Shanti Tea practices and policies related to the collection, use and storage of personal information, please read our Privacy Policy.

No Warranty

Except as otherwise expressly stated with respect to our products, all contents of the Site are offered on an "as is" basis without any warranty whatsoever either expressed or implied. Shanti Tea makes no representations, express or implied, including without limitation implied warranties of fitness for a particular purpose. Use of this web site and its contents are at the users sole risk. Shanti Tea does not guarantee that the functions contained in the Site will be uninterrupted or error-free, that this Site or its server will be free of viruses or other harmful components, or that defects will be corrected even if Shanti Tea is aware of them.

Limitation Of Liability

In no circumstance will Shanti Tea or its licensors or suppliers be liable for any damages, losses or expenses, whatsoever, of any kind, including, without limitation, special incidental, or consequential damages, losses or expenses arising in relation with this site or any linked site or use thereof or inability to use by any party, or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or online system failure, regardless if Shanti Tea or representatives thereof, are advised of the possibility of such damages, losses or expenses.

Custom Fabrications and Special Orders

Custom fabrications, such as custom displays, custom tea blends, and custom designs are not eligible for refunds one an order is placed. Special orders of products, teas, or services are also not eligible for refunds. Please consult with your Shanti Tea account manager prior to placing custom orders to ensure that you will receive the custom or special order product as expected. Once an order is placed, it cannot be refunded of exchanged for anything else. If you are not satisfied with your custom of special order purchase, you may speak with you account representative, and we will do all we can to ensure that your purchase meets your expectations.

Governing Law

Any dispute arising from these terms shall be governed by and construed in accordance with the law of the Canada and Ontario, without regard to the conflict of laws thereof. You and Shanti Tea also agree and hereby submit to the exclusive personal jurisdiction and venue in the provincial and federal courts with respect to such matters. Shanti Tea makes no representation that materials in this Site are appropriate or available for use in other locations. Those who choose to access this web site from outside the Canada do so on their own initiative and are responsible for compliance with all applicable laws.